At Sportingbet we believe in providing a 'protected entertainment environment'. It is an important part of our overall customer care programme.
Gambling in a protected environment should be an exciting and pleasurable experience, for adults. We want you to enjoy the Sportingbet experience, so please play wisely and within your budget. Read our Company Responsible Gaming Policy.
The majority of our customers enjoy the Sportingbet entertainment experience.
Whilst the majority of people do gamble within their means, for some gambling can become a problem.
It may help you to keep control to remember the following:
Occasionally individuals may be concerned about their gambling habits. For those who are concerned the following questionnaire from Gamcare may give some guidance.
If you are concerned that gambling may have taken over your (or someone else's life) then the following questions may help you find out:
These questions are provided to help an individual decide if he or she has a problem and needs to seek help.
There are many organisations that can provide support and assistance to individuals who develop a problem with gambling. If you feel this has happened to you we recommend contacting a self-help organisation for guidance.
The following websites offer advice and guidance. Each link contains help line numbers and an e-mail address that you may contact if you would like confidential advice and support
The National Council on Problem Gambling is the national advocate for programs and services to assist problem gamblers and their families. The mission of the NCPG is to increase public awareness of pathological gambling, ensure the widespread availability of treatment for problem gamblers and their families, and to encourage research and programs for prevention and education.
GamCare has a commitment to promote responsible attitudes to gambling and to work for the provision of proper care for those who have been harmed by gambling dependency.
Gamblers Anonymous is a fellowship of men and women who have joined together to do something about their own gambling problem and to help other compulsive gamblers do the same.
Gamblers anonymous is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from a gambling problem.
If you share your computer with friends or family who are under the legal age to register or bet, please click on the link to register with our preferred filtering partner http://www.icra.org/parents/.
There are a number of other third party applications that parents or guardians can use to monitor or restrict the use of their computer's access to the Internet :
On request, Sportingbet will close any customer's account or accounts for a period of 6 months during which time it will not be possible for the account(s) to be re-opened for any reason. During the period of opt-out, Sportingbet will do all it can to prevent new accounts being re-opened. An account that is simply 'closed' can be re-opened by the customer at any time. To use our self exclusion option, email us at email@example.com with details of all the accounts you have opened with us.
All our customer service staff receive awareness training on problem gambling issues.
Customers can easily access a full history of their transactions, withdrawals and deposits with 'My Account'.
A customer's balance is always available through the 'My Account' page and can also be seen from the sportingbet.com home page.
Sportingbet supports the RGA Responsible Gambling Awareness Day, for further information on the day itself please visit http://www.rga.eu.com
For details of sportingbet.com's Terms and Conditions please click here.
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